Terms and Conditions
Please read the following information and keep it handy for future reference.
TERMS AND CONDITIONS
By booking and paying for a trip with Weekend Student Adventures LLC, you agree to and accept the following terms and conditions. This agreement is between you, the participating customer (henceforth referred to as “you”) and Weekend Student Adventures LLC, 9708 Wharf St, Edmonds, WA 98020 (henceforth referred to as “WSA”). Forigve the sincere tone of the below, but we need to be clear and make sure everyone's on the same page.
1. BOOKING AND PAYMENTS
1.1 To make a booking and guarantee your participation on any WSA Trip, you must agree to the terms and conditions listed below, and provide payment in full. WSA accepts a booking on the understanding that full payment has been collected and held by WSA directly.
1.2 Upon confirmation of your booking and receipt of full payment, subject to availability and at the discretion of WSA, WSA will reserve your seat on the selected trip. It is the responsibility of you, the customer, to check the accuracy of the booking, the dates of travel and all subsequent options available for your trip (i.e. extra hostel nights, activities and group dinnrs etc.).
1.2.1 No refunds will be issued for customer mistakes made during the booking process including the wrong date booked.
1.2.2 WSA makes hostel reservations on the basis of nights booked through our booking engine. If the customer fails to select the desired nights to stay in the hostel, WSA will not make arrangements for the customer, nor will WSA be responsible for accommodations for the customer's early arrival.
1.2.3 In the event of a customer taking a hostel bednight which is unpaid for, that customer will be charged the designated amount retroactively for each city which can be found in the booking page. If a customer which has paid for the hostel night is displaced, the customer which hasn't paid will be responsible for their night in the hostel, along with the amount which will need to be refunded to the paid customer(s).
1.2.4 Bookings are not considered confirmed until full payment for the tour is received by WSA.
1.3 Upon confirmation of your booking, WSA will issue you a confirmation number and/or e-ticket. It is your responsibility to keep and maintain record of your booking and confirmation for your own records.
1.4 In the event that less than 10 bookings on a WSA tour, WSA reserves the right to cancel the guided portion of the tour booked. Tour members will be notified at least 24 hours ahead of the departure date. In the event of a tour cancellation, participants will be given two choices:
1.4.1 Should you wish to still visit the destination, a full refund minus the cost of the correlating WSA Detour rate for the destination. In the event a guided tour is converted to a WSA Detour, the Detour will include the stated inclusions as a standard Detour as can be found on each destination page. Each Detour includes two nights accommodation in a budget hostel, and relevant sightseeing in the city. Shoudl the customer have opted into options that can still be provided, those will be kept so the customer can still attend or experience these options. Should the customer have opted into options which cannot be provide in the WSA Detour format, these costs will be refunded to the customer.
1.4.2 Otherwise, WSA will offer a full 100% refund of the cost of the tour paid in Euros or the current exchange rate of your bank's default currency. All accommodations and sightseeing arrangemnets made on behalf of the customer will be cancelled.
1.4.3 WSA is not responsible for currency fluctuations between the time of booking and the time of refund.
1.5 CASH BOOKINGS are accepted in person with a WSA Rep with our official handwritten forms. In-person cash bookings are non-refundable but may be transferred ONCE to a different tour of equal or lesser value: Celebration weekends, Standard Weekends or Ski Weekends. Additional transfers are possible, and will incur 20euro transfer fee per change.
1.6 CURRENCY INFORMATION. WSA's trips are charged in Euros via our payment gateway, Paypal. Please see Paypal's terms and conditions relating to Currency Conversion in Section 8 of their User Agreement. Please note that the amount charged will show up in your default currency in your bank account. If you bank account is in USD, the amount will differ from the amount in Euros as defined on the day of booking by Paypal.
1.6.1 Please note that currency exchange rates are determined twice per day, and in the event that you the customer are charged or refunded for any reason, the amount will reflect the exchange rate of that day and not the day of your original booking.
1.7 PROMOTIONAL CODES are issued to potential customers with specific purposes and intents in mind. WSA's booking system conducts a monthly audit on use of promotional codes. Should the system find that an invalid promotional code was used during a participant's booking, WSA reserves the right to charge the card on file the amount of that promotional code. By booking a WSA excursion, the participant agrees to this system and practice. WSA does not accept responsibility for insufficient funds on the part of the participant.
2. TRIP DESCRIPTION
2.1 Unless otherwise stated in the trip itinerary, WSA provides a tour manager to accompany you and supply insights and knowledge of the destination city as well as showcase a number of activities over a period of time specified by the itinerary. This tour manager will provide walking trips of the destination city and recommendations regarding where to visit and see. Additionally, WSA will provide you with guided tours of popular city sites and areas, when practical and possible. The itinerary and activities provided are subject to change, and no substitutions will be made for missed or cancelled activities due to events including but not limited to: acts of God, detention, annoyance, delays, and expenses arising from quarantine, strikes, thefts, pilferage, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, government restrictions or regulations, discrepancies or changes in transit over which it has no control including strikes. Reasonable changes in itinerary may be made where deemed advisable for the comfort and well-being of the participants.
2.2 Depending on the type of trip and itinerary, other products and services including, transportation, activities and accommodations will be provided. In the case of intracity transportation, WSA provides public passes for subways, metros, light rails, or buses. In the case of intercity transportation, WSA will provide coach, train, or ferry. In the case of train transportation, second class seats will be provided. If accommodations are provided, they will vary from hostel to hotel to guest house and can include but are not limited to 2,4,6,8, 10 & 20+ person large dorm rooms. Room preference is subject to availability and is on a first come-first serve basis upon arrival at the hostel or hotel or guest house by you or the WSA group.
3. CONTRACTING PARTIES
3.1 The booking conditions detailed herein contain the entire contract between you and WSA. No representation, term, warranty or condition can be expressed or implied by reference to any other writing, advertisement or conversation.
3.2 Your contract is with Weekend Student Adventures LLC. WSA reserves the right to nominate to you in writing any other company or person to have the benefit of some or all the provisions of this contract, which WSA may then specify, as if you had agreed to the provisions concerned directly with that company or person.
3.3 WSA acts as a booking agent and contracts directly with boats, hostels, hotels, guest houses, and other service providers. All bookings with carriers and other service providers are subject to their terms and conditions and limitations of liability. It is important to note that some of these limit or exclude liability in respect of death, theft, personal injury, delay and loss or damage to baggage. WSA cannot accept any responsibility for any loss or damage as a result of such actions or as a result of any act of error or omission of any such third parties.
3.4 Many accommodation arrangements provided by WSA are contracted to third party providers. They are subject to the terms and conditions, and limitations of liability, imposed by the provider including but not limited to bed bugs and/or theft. All arrangements are made independently of WSA, regardless of the booking of such arrangements by WSA.
4. PARTICIPANT RESPONSIBILITIES
4.1 It is your responsibility to make sure you have a valid passport, and all necessary visas, permits or certificates on your person for your selected trip. WSA is not liable for any problems, delays or denied entry in the event you are not in possession of valid travel documents. For travelers to the European Union, this includes ensuring your passport was issued within the previous 10 years and is valid for at least 3 months after the date you intend to leave the EU country or countries you are visiting.
4.2 You agree to comply with the authority of the WSA tour manager/travel advisor, and the laws and regulations of the countries visited, including customs and foreign exchange restrictions. If you do not comply with said reservations, you will be asked by the WSA tour manager/travel advisor to leave the trip. You are not eligible for refunds under such circumstances.
4.3 There may be times when the WSA tour manager must make a decision for the safety and/or best interests of the group. It is a condition of booking that you comply with the authority and decisions of the WSA tour manager. If you do not comply, or if in the opinion of the WSA tour manager, you are not compatible with the general enjoyment of the group or the smooth operation of the trip, WSA reserves the right to refuse to allow you to continue with the trip. You agree that WSA has the exclusive right to dispel you from a trip at anytime, without any claims or complaints by you against WSA. In such a case WSA will not be liable for any refund, compensation, or additional costs incurred by you.
4.4 It is your responsibility to meet the transportation or tour manager provided by WSA at the correct time and location, as specified in your trip details and itinerary. In the event you miss a planned departure, any extra travel costs incurred are paid by you. It is your responsibility to check in with the WSA tour manager 15 minutes prior to the specified departure time. Due to the nature of the services provided, WSA will not be liable if any service departs or arrives later than the specified time, even if as a result you miss a connecting service.
4.5 WSA may not be held responsible for your personal belongings at any time including while in the arranged accommodations as well as out in the visited city. It is your responsibility to look after your belongings. WSA cannot be held responsible for loss, theft or damage to any of your personal belongings, regardless of the circumstances.
4.6 The products offered by WSA are travel packages consisting of tour manager services and other accommodations, meals and activities as specified by the itinerary. Due to the consistent needs of the group as a whole, WSA tour managers cannot offer constant special attention or assistance should you have any physical disability requiring such attention.
4.7 You agree that WSA may take photographs and films while you are participating on a WSA trip. You agree that these images my be used for marketing and/or promotional purposes by WSA. These images may be used in, but are not limited to, brochures, pamphlets, websites, print media and promotional videos. These images may be used for publicity and advertising without WSA obtaining further consent or payment for the use of the images.
4.8 WSA does not in any way condone or encourage the consumption of alcoholic beverages. While WSA tours operate in countries where the drinking age is less than 21, WSA cannot be held responsible for those under 21 who decide to consume alcoholic beverages.
4.9 All persons (including those under 21) who choose to consumer alcoholic beverages do so at their own volition, risk and at their responsibility. WSA will not be held responsible for any scenarios that result from the choice to consume alcoholic beverages.
4.10 Those who do drink alcohol, regardless of age, do so at their own risk and accept full responsibility for their actions as the result of such activity. WSA is not liable or responsible for any results, consequences, damages, fines, etc. arising out of such activity, including but not limited to, personal injury or death, property damage, imprisonment, fines, expulsion from tours, or any other negative consequences. WSA strongly encourages tour members to always act responsibly and in compliance with all local and federal laws and guidelines.
4.11 Prescribed medication clause. Every WSA tour member or client must continue to take all physician-prescribed medication while on a WSA tour. Any costs arising from situations or emergencies that result from complications of not taking prescribed medication are the sole responsibility of that tour member, and WSA will not be liable. In addition, that tour member will be held responsible for costs to continued business of WSA arising from emergencies relating to this issue.
4.12 All WSA participants must be over the age of 18 at the time of booking.
4.13 WSA itself does not have an upper age restriction but please be advised that some accommodation providers do not allow guests above a certain age in their hostel. If you are over the age of 30, it is your responsibility to contact WSA before booking in order to ensure there will be no issues relating to the tour you are considering.
5. LOCAL TRIPS AND EXCURSIONS
5.1 You may have the opportunity to purchase from WSA local trips and/or excursions at your chosen destination. Trips and excursions are not included in the price of your trip (unless otherwise stated). You are responsible for any additional costs.
5.2 Any trips and excursions purchased by you are run by local operators and you will be subject to their terms and conditions.
5.3 Local trips and excursions purchased through WSA are non-refundable and non-transferable. It is your responsibility to meet the trip at the designated departure point and time.
5.4 It is your responsibility to keep track of any local trip and excursion vouchers or tickets issued to you by WSA. Lost vouchers or tickets cannot be replaced.
5.5 WSA reserves the right to make sightseeing arrangements for customers at any time during the window of customers' visit to the booked destination.
6.1 There is no travel, travel accident, theft, accident, terrorism, or medical insurance whatsoever included in the cost of any WSA trip or package, ticket, or product unless otherwise explicitly stated.
6.2 WSA strongly recommends that you are covered by a comprehensive insurance policy which includes: personal accident, medical expenses, emergency repatriation, personal baggage, money and public liability, and any other international insurance required. By entering into this agreement, you affirm that you have been advised by WSA to purchase and be covered by your own international emergency medical insurance that covers all segments of your travels.
6.3 To be clear, no cancellations/refunds can be issued in the event of illness, missed travel connections, lost baggage or threats of terrorism. This is a travel insurance issue, not a tour operator issue.
7. WEATHER, ENVIRONMENT AND POLITICAL CONDITIONS
7.1 WSA may not be held responsible for any delay, deviation, or cancellation due to weather conditions. No trip may be cancelled or changed by you at anytime on the basis of weather conditions.
7.2 WSA may not be held responsible for delays due to labor disputes (including strikes that are previously announced or spontaneous), border problems or other political or economic factors.
7.3 WSA may not be held responsible for delays due to mechanical failure, or other issues that may arise and are outside our control.
7.4 WSA may not be held responsible for delays or cancellations due to hostile political environments or other issues that may arise due to this and are outside our control. WSA at any time may deem it unsafe to run tours in various destinations due to political unrest and may not be held responsible for these cancellations.
8.1 Any discounted fares, promotional fares, and package deals are non-refundable. This applies to the following:
a. All promotional rates for trips
b. All discounted rates on trips by use of promotional code
8.2 Promotional trips as prizes are non-transferable nor do they carry any cash value.
8.3 Our cancellation policy is as simple as we can possibly make it: There are no cancellations. We are happy to transfer your bookings to another weekend or destination, but there are no trip cancellations.
a. As stated in 8.1(a), trips purchased during promotional periods and/or at promotional fares are non-refundable.
8.5 No refunds will be made in respect of any unused portion of a ticket or partially completed trip for any reason including illness, threats of terrorism or nonparticipation of customers.
8.6.1 Although unlikely, trips may be cancelled/changed by WSA due to lack of the minimum number of participants or other unforeseen circumstances. The minimum number of participants is 10. WSA reserves the right to cancel/change trips up to but not less than 12 hours in advance. In the event a trip is cancelled/changed, you will be notified by email the email you booked with. In the event of a cancellation by WSA, you will be given a choice between a full refund of the amount paid, or for a full refund for the amount paid minus the cost of the correlating WSA Detour to the same destination should you wish to still visit the destination.
8.6.2 In the event of a trip cancellation on the part of WSA, WSA assumes no responsibility for travel arrangements you have made outside of the WSA trip you have purchased. This includes but is not limited to flight arrangements, bus transfers, other hostel stays and any other purchases made outside of WSA's weekend package.
8.7 Changes or transfers to bookings may be made up to 25 days inclusive before the departure of the trip. One transfer per booking is allowed. Any subsequent booking will incur an additional 20EUR transfer fee. Transfer requests within 25 days of trip departure are subject to the discretion of WSA Europe and may or may not be honored.
8.8 WSA Detour Cancellation Policy: Cancellation/change of a booking by you must be made in writing to WSA prior to the day of departure and may incur additional charge. The following cancellation policies apply:
a. 30 or more days prior to departure 100% refund minus any costs incurred for the booking by WSA on behalf of the customer
b. 25-29 days prior to departure 50% refund minus any costs incurred for the booking by WSA on behalf of the customer
c. Less than 25 days prior to departure no refund. Any booking or payment made with less than 25 days remaining before the trip is subject to the same conditions.
8.8.1 Other WSA Detour Conditions: Please note that by nature of Detours being an unguided package, it is the customers responsibility to understand when reservations are for particular sights. Additionally, WSA is not responsible for missed entries for any reason including late arrival, including due to travel issues or connection problems.
9. GENERAL WAIVER OF LIABILITY
I agree and understand that I hold WSA, its officers, partners, employees and agents harmless from all liability and claims arising out of or in connection with my participation in this purchased trip including but not limited to the dangers involved with traveling and adventure activities. I hereby release and discharge WSA and its officers, partners, employees and agents from all liability arising out of or in connection with the purchased trip. I understand that my participation in the purchased trip and in any of its activities--organized or not--is voluntary, is not required and is at will.
10. ARBITRATION AGREEMENT
Any and all disputes, controversies, or claims arising out of or relating to this agreement, between WSA and you, including without limitation, claims based on contract, tort, or statute, shall be determined by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, except as modified by this agreement.
Arbitration shall be initiated by service of a demand for arbitration within a reasonable time after the claim has arisen. In no event may arbitration be demanded after the date the claim would be barred by the applicable statute of limitations. At the request of a party, the arbitrator may in his or her discretion, order reasonable discovery on a showing of good cause.
The arbitration shall be conducted and determined by a sole arbitrator.
The arbitrator will be chosen by mutual agreement of the parties. If the parties fail to reach agreement within 7 days of service of the demand for arbitration, the arbitrator will be chosen by WSA.
The parties desire a speedy resolution of any disputes that may arise. To that end, the arbitrator will, on his or her appointment, consult with the parties to discuss a reasonable discovery and hearing schedule. The arbitrator will use his or her best efforts to ensure that the first day of the hearing takes place within 7days of his or her appointment. The arbitrator will schedule further hearings as necessary and appropriate within the arbitrator's discretion. The arbitrator will use his or her best efforts to conclude the hearings and render an award within 60 days of service of the demand for arbitration initiating the arbitration. In no event will the arbitrator render an award after 90 days from the conclusion of the hearings, unless otherwise agreed by the parties and the arbitrator.Unless otherwise agreed by the WSA, the arbitration hearings will be conducted at Edmonds, Washington USA.
This agreement shall be governed by the law of the State of Washington. In rendering an award, the arbitrator will determine the rights and obligations of the parties in accordance with the substantive law of the State of Washington, as though acting as a court in a civil action in the State of Washington. The arbitrator is not empowered to render any award that is not in accord with laws of the State of Washington.
In the event of a dispute over whether particular issues are arbitrable under this agreement, the arbitrator, and not the court, shall determine whether or not the arbitrator has jurisdiction over such issues, and the arbitrator's decision as to the arbitrator's jurisdiction over issues will be final and binding.
This agreement to arbitrate is intended to be binding on and to inure to the benefit of the parties to this agreement, their principals, successors, assigns, affiliates, partners, employees, parent or subsidiary entities, and to any other parties whose claims or defenses may arise out of or relate to this agreement.
In the event of a dispute over whether particular persons or entities are subject to the jurisdiction of the arbitrator in an arbitration under this agreement, the arbitrator and not the court shall determine whether or not the arbitrator has jurisdiction over these persons or entities. The arbitrator's decision as to the arbitrator's jurisdiction is final and binding.
The arbitrator is not empowered to grant any remedy or relief not in accordance with the laws of the State of Washington or beyond that which a State of Washington court in a civil action could grant. Furthermore, notwithstanding the laws of the State of Washington, the arbitrator is not empowered to award punitive damages. The parties expressly waive any claim to punitive damages with respect to arbitrable disputes.
In any arbitration arising out of this agreement, the prevailing party is entitled to reasonable attorney fees.
Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.
Costs of the arbitration and arbitrator fees shall be borne by the parties in the following manner:
Any fee for initiating arbitration must be paid by the party initiating arbitration.
The cost of the arbitrator shall be borne equally between WSA and you.
WSA and you will pay all of their own remaining costs of arbitration, including attorney’s fees. However, in any arbitration arising out of this agreement, the prevailing party is entitled to reasonable attorney fees.
If arbitrator compensation or administrative charges have not been paid in full, the AAA may so inform the parties in order that one of them may advance the required payment. If such payments are not made, the arbitrator may order the suspension or termination of the proceedings. If no arbitrator has yet been appointed, the AAA may suspend the proceedings.
The arbitrator is the final judge of both the facts and the law, and no review will lie for a mistake in either.
10. City-Specific Terms and Conditions
10.1 Amsterdam: WSA's general Terms & Conditions apply in addition the the following.
10.1.1 You will be required upon arrival to sign a full liability waiver. Until you sign this waiver, you will not be considered an active participant in the WSA Amsterdam weekend tour.
10.1.2 By booking a WSA trip in Amsterdam, you understand and are aware of the inherent risks relating to the use of and experimentation with all drugs and alcohol available in Amsterdam. You also agree that you have been advised by Weekend Student Adventures LLC (WSA) that they are not safe and that you are responsible--financially and otherwise--for all incidents that occur as a result of being under the influence of drugs.
Your booking of this trip legally shows that you understand that Andy Steves, WSA and its respective employees, agents, representatives accept no liability whatsoever for any injury, damage, loss, accident, delay, or any other incident which may be caused by your choice to use any sort of drug or alcohol. You also understand WSA accept no responsibility for losses, injury, damages or expenses including but not limited to: hospital bills and visits, missed transportation connections, missed tour activities and all bodily harm sustained due to use of drugs and/or alcohol.
10.1.3 Amsterdam Detours include usage of a museum pass that must be returned at the end of the weekend. At the end of the weekend, if the pass is not returned, the customer may be held responsible for a replacement fee.
10.1.4 You understand WSA discourages all use of drugs and consumption of alcohol.
10.2 Barcelona: WSA's general Terms & Conditions apply.
10.3 Dublin: WSA's general Terms & Conditions apply.
10.4 London: WSA's general Terms & Conditions apply.
10.5 Gimmelwald: WSA's general Terms & Conditions apply in addition to the following:
10.5.1 You will be required upon arrival to sign a full liability waiver. Until you sign this waiver, you will not be considered an active participant in the WSA Gimmelwald weekend tour.
10.5.2 By booking a WSA trip in Gimmelwald, you understand and are aware of the inherent risks relating to adventure sports and equipment rental including but not limited to skiing, snowboarding, sledding/sledging, kayaking, canyoneering, sky diving, paragliding, hang gliding, hiking, and base jumping. WSA will not provide or include rental gear nor does it include lift or ski passes. As such, Weekend Student Adventures LLC (WSA), Andy Steves and its respective employees, agents, representatives accept no liability whatsoever for any injury, damage, loss, accident, delay, or any other incident which may be caused by your choice to participate in adventure sports.
10.5.3 You also understand WSA accept no responsibility for losses, injury, damages or expenses including but not limited to: hospital bills and visits, missed transportation connections, missed tour activities and all bodily harm sustained due to participation in dangerous acitivities. Accidents in this region often result in emergency helicopter evacuation which carry price tags of minimum $10,000USD for which you will be entirely 100% responsible for.
10.6 Krakow: WSA's general Terms & Conditions apply.
10.7 Paris: WSA's general Terms & Conditions apply.
10.8 Prague: WSA's general Terms & Conditions apply.
10.9 Rome: WSA's general Terms & Conditions apply in addition to the following:
10.9.1 By booking a WSA trip in Rome you agree to pay the Roman City Tourist Tax equal to up to 4eur/person/night.
10.10 Venice: WSA's general Terms & Conditions apply in addition to the following:
10.10.1 By booking a WSA trip in Venice you agree to pay the Venetian Tourist City Tax equal to up to 3eur/person/night. Additionally, you may be asked to bring your own towel and linens. If unable, linens and towels are available for rent for a one time fee of 5eur.
11. PDF Version of WSA's Terms and Conditions
11.1 The posted PDF version of WSA's Terms and Conditions are meant to act as an approximation of the Terms and Conditions on this web page. The most recently updated version of this page is what all WSA customers agree to and are binded by.
I did the WSA program in Barcelona with my college friends and we all absolutely loved it! Great company, great plans and activities, and fully worth the money. Would recommend for any college students travelling together and looking for someone to show them the sights but in a very...Lauren Hill, University of Notre Dame ~ University of Notre Dame, London, Summer Break 2016
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